{"id":10596,"date":"2017-07-03T00:00:00","date_gmt":"2017-07-02T16:00:00","guid":{"rendered":"https:\/\/brand.gamania.com\/gvoice\/10596\/"},"modified":"2020-06-03T11:40:59","modified_gmt":"2020-06-03T03:40:59","slug":"behold-ux-is-all-around-user-experiences-in-our-daily-lives","status":"publish","type":"post","link":"https:\/\/brand.gamania.com\/gvoice\/en\/10596\/","title":{"rendered":"Behold, UX is all around! User experiences in our daily lives"},"content":{"rendered":"\n<p class=\"has-normal-font-size\">\u201cOh man! What the hell is this? Why is it so hard to use?\u201d<\/p>\n\n\n\n<p class=\"has-normal-font-size\">Does it sound familiar to you? Has it occurred to you that the things we use every day, from the moment you open your eyes until you go to bed, influence your mood due to bad user experience? Or even products of the same functions, some make you feel heart-warming, while others are just hopelessly bad. In fact, many details of our lives are closely related to user experience (UX). If the designer can be more empathetic to the users, lots of unhappy experience can be prevented; the world can even become a better place! <\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter is-resized\"><img decoding=\"async\" src=\"https:\/\/brand.gamania.com\/gvoice\/db\/editor\/vol%2078\/VOL.78-Columns-UX%E7%B6%93%E9%A9%97-1-1.jpg\" alt=\"\" width=\"720\"\/><\/figure><\/div>\n\n\n\n<p class=\"has-normal-font-size\">The author will share what he\/she normally does on a day on weekends to help you discover the user experiences in daily lives <\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter is-resized\"><img decoding=\"async\" src=\"https:\/\/brand.gamania.com\/gvoice\/db\/editor\/vol%2078\/VOL.78-Columns-UX%E7%B6%93%E9%A9%97-1-2.jpg\" alt=\"\" width=\"720\"\/><\/figure><\/div>\n\n\n\n<p style=\"font-size:14px\" class=\"has-text-align-center\">\u25b2Photo source: Traditional alarms vs. iPhone Bedtime<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>08:00 am<\/strong><\/h5>\n\n\n\n<p class=\"has-normal-font-size\">In the morning, parlor music with beautiful chords rings beside your bed. You slowly open my eyes and see the sunlight on the floor in front of your window, listening to the birds sing in the trees, and knowing that you are ready to start a new day with a pleasant mood; or, let the \u201cring ring, ring ring, ring ring,\u201d nearly deafens your ears, the sunlight is too harsh, sparrows too noisy, making you annoyed from the first second you wake up\u2026That\u2019s right. A simple alarm sound decides your mood in the rest of the day! Traditional alarms aim to wake you up in the morning as soon as possible, while a good alarm design. such as the \u201cBedtime\u201d function on iPhone iOS 10, use parlor music from soft to loud to wake you up and record your sleeping time; more over, it can also remind you when you should go to bed every night to ensure you have enough sleeping time. This sets a very good example of user experience in our daily lives, a really good design that cares its users\u2019 perception. <\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter is-resized\"><img decoding=\"async\" src=\"https:\/\/brand.gamania.com\/gvoice\/db\/editor\/vol%2078\/VOL.78-Columns-UX%E7%B6%93%E9%A9%97-1-3.jpg\" alt=\"\" width=\"720\"\/><\/figure><\/div>\n\n\n\n<p style=\"font-size:14px\" class=\"has-text-align-center\">\u25b2Photo source: Traditional remote control vs. Apple TV remote control<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>08:30 am<\/strong><\/h5>\n\n\n\n<p class=\"has-normal-font-size\">Pick up the remote control to watch the news. Turn on the TV, pick a channel, adjust the volume. I can\u2019t help but ask, which keys do you actually use when you use the remote control? Power, channel up, channel down, volume up, volume down\u2026 what else? Most remote controls are with glamorous design where all functions are on the interface, but actually a user only uses the most basic functions, in which case the more complicated design isn\u2019t equal to a better design. On the contrary, on the Apple TV remote control, only key functions are embedded. It\u2019s smaller and easier to grasp and pick up, and also easier for use. <\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter is-resized\"><img decoding=\"async\" src=\"\/gvoice\/wp-content\/uploads\/gvoice\/db\/editor\/vol%2078\/VOL.78-Columns-UX%E7%B6%93%E9%A9%97-1-4.jpg\" alt=\"\" width=\"720\"\/><\/figure><\/div>\n\n\n\n<p style=\"font-size:14px\" class=\"has-text-align-center\">\u25b2Photo source: Battery sizes<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>10:00 am<\/strong><\/h5>\n\n\n\n<p class=\"has-normal-font-size\">You press, then press, but the remote control just doesn\u2019t function. You suppose the battery is empty. You open the battery lid to change the battery, but at first you see 2 As. Does it mean a size 2 battery? Wrong! AA means a Size No. 3 battery! AAA means Size No. 4 battery, do you think Size A is Size No. 2? Wrong! Size No. 2 is actually Size C\u2026 Oh my, what a series of complicated battery sizes! But do you think the battery sizes are the same in every country? Wrong! The No. 3 battery in Taiwan is a NO. 5 in China; a No. 4 in Taiwan is a No. 7 in China\u2026 You wonder why it is so hard to link the sizes to the batteries, and why even countries speaking the same language \u2014 Mandarin \u2014 use different size specifications\u2026<\/p>\n\n\n\n<p class=\"has-normal-font-size\">A better example would be the sizes of clothes: S, M, L, XL. S=SMALL, M=MEDIUM, L=LARGE, XL=EXTRA LARGE. There is an obvious link between the dimensions of the clothes and the size letters, and therefore it\u2019s easier to memorize and you won\u2019t be mistaken. <\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter is-resized\"><img decoding=\"async\" src=\"\/gvoice\/wp-content\/uploads\/gvoice\/db\/editor\/vol%2078\/VOL.78-Columns-UX%E7%B6%93%E9%A9%97-1-5.jpg\" alt=\"\" width=\"720\"\/><\/figure><\/div>\n\n\n\n<p style=\"font-size:14px\" class=\"has-text-align-center\">\u25b2Photo source: Receipt from a wholesaler vs. Receipt from a convenience store<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>12:00 am<\/strong><\/h5>\n\n\n\n<p class=\"has-normal-font-size\">You go to a wholesaler to buy some groceries and batteries as well, but when you are at the counter, do you think you get one piece of receipt? Wrong! You have a scroll of receipts which seems endless\u2026 Are you kidding me? Why do you give me so many coupons that I won\u2019t use. I don\u2019t need them at all! Can\u2019t these wholesalers just give me one simple receipt?<\/p>\n\n\n\n<p class=\"has-normal-font-size\">Our government promotes use of electronic receipts with the good intention to minimize the use of paper, but, without a well-planned relevant supplementary policy, the transaction details are sometimes a lot longer than the original receipt; some stores even attach more discount paper and coupons, not only making it even less eco-friendly but also a user-unfriendly design. &nbsp; <\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter is-resized\"><img decoding=\"async\" src=\"https:\/\/brand.gamania.com\/gvoice\/db\/editor\/vol%2078\/VOL.78-Columns-UX%E7%B6%93%E9%A9%97-1-6.jpg\" alt=\"\" width=\"720\"\/><\/figure><\/div>\n\n\n\n<p style=\"font-size:14px\" class=\"has-text-align-center\">\u25b2Photo source: Door at a restaurant in Banqiao vs. Door at a company in Taipei<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>01:00 pm<\/strong><\/h5>\n\n\n\n<p class=\"has-normal-font-size\">During lunch, you find this door special. Each wing of the same door says differently: PUSH and PULL, respectively, but the door handles are in the same design. Normally people are stuck here: Why is this side PULL, the other PUSH? A great design should have suitable &#8220;affordances&#8221;, which means when people see the appearance of this object, they should be able to use it intuitively, rather than being forced to suit the object, because doing so will only make you more unpleasant when using it. &nbsp; <\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter is-resized\"><img decoding=\"async\" src=\"https:\/\/brand.gamania.com\/gvoice\/db\/editor\/vol%2078\/VOL.78-Columns-UX%E7%B6%93%E9%A9%97-1-7.jpg\" alt=\"\" width=\"720\"\/><\/figure><\/div>\n\n\n\n<p style=\"font-size:14px\" class=\"has-text-align-center\"> \u25b2Photo source: Parking lot at a square vs. Parking lot in Taipei City Hall <\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter is-resized\"><img decoding=\"async\" src=\"https:\/\/brand.gamania.com\/gvoice\/db\/editor\/vol%2078\/VOL.78-Columns-UX%E7%B6%93%E9%A9%97-1-8.jpg\" alt=\"\" width=\"720\"\/><\/figure><\/div>\n\n\n\n<p style=\"font-size:14px\" class=\"has-text-align-center\">\u25b2Photo source: Parking lot in Taoyuan Bade Ambassador&nbsp;<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>03:00 pm<\/strong><\/h5>\n\n\n\n<p class=\"has-normal-font-size\">Let\u2019s drive to a cinema for a movie. Finding a parking space is always problematic for some people. A traditional parking lot is like a maze, where you cannot find a parking space and, even worse, get lost. A more thoughtful parking lot design tells you if a space is available through red\/green lights so that you can see it from a distance. When you get off your car, &nbsp;you see the pillars distinguishing areas by color and numbers, so that you won\u2019t forget where you park your vehicle!<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter is-resized\"><img decoding=\"async\" src=\"https:\/\/brand.gamania.com\/gvoice\/db\/editor\/vol%2078\/VOL.78-Columns-UX%E7%B6%93%E9%A9%97-1-9.jpg\" alt=\"\" width=\"720\"\/><\/figure><\/div>\n\n\n\n<p style=\"font-size:14px\" class=\"has-text-align-center\">\u25b2Photo source: A movie theater vs. Keelung Showtime Cinema<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter is-resized\"><img decoding=\"async\" src=\"\/gvoice\/wp-content\/uploads\/gvoice\/db\/editor\/vol%2078\/VOL.78-Columns-UX%E7%B6%93%E9%A9%97-1-10.jpg\" alt=\"\" width=\"720\"\/><\/figure><\/div>\n\n\n\n<p style=\"font-size:14px\" class=\"has-text-align-center\">\u25b2Photo source: A movie theater vs. Bade Ambassador Theater<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>04:00 am<\/strong><\/h5>\n\n\n\n<p class=\"has-normal-font-size\">Have you ever had this experience: When you enter a movie theater to find your seat, you have to spend a thousand years looking for your number; what\u2019s worse, it\u2019s embarrassing that you might take the wrong seat. Lots of movie theaters write down the tiny little seat number at the back of the seat. Why, do they refuse to let people see the number? When you enter the cinema from the first row, it is difficult to identify the number and easy to take a wrong seat. A better theater seat design should write down the seat number big and clear on the back of the seat, leaving you no chance to miss it. Some cinemas even indicate your seat number and direction on the armrests, which prevents you from taking a wrong seat, and, even better, you don\u2019t have to compete with the stranger sitting next to you in who should use which cup holder on the armrest.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter is-resized\"><img decoding=\"async\" src=\"\/gvoice\/wp-content\/uploads\/gvoice\/db\/editor\/vol%2078\/VOL.78-Columns-UX%E7%B6%93%E9%A9%97-1-11.jpg\" alt=\"\" width=\"720\"\/><\/figure><\/div>\n\n\n\n<p style=\"font-size:14px\" class=\"has-text-align-center\">\u25b2Photo source: A parking lot vs. Parking lot in Banqiao Mega City<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>06:00 pm<\/strong><\/h5>\n\n\n\n<p class=\"has-normal-font-size\">After the movie, you have to pay the parking fee before leaving, but this kind of parking lot payment machine leaves you speechless. Normally, parking lots and the payment machines are in basement, where it is darker, so there is often lights telling you where the hole to toss the payment coin is. The photo on the left above has a complicated panel design, with a \u201cflashing\u201d indicator above the coin hole, various numbers on the screen, and a coin hole marked by a yellow box\u2026 In comparison, the machine on the right indicates where to toss the coin with an illuminating point. It\u2019s easy and clean!<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter is-resized\"><img decoding=\"async\" src=\"\/gvoice\/wp-content\/uploads\/gvoice\/db\/editor\/vol%2078\/VOL.78-Columns-UX%E7%B6%93%E9%A9%97-1-12.jpg\" alt=\"\" width=\"720\"\/><\/figure><\/div>\n\n\n\n<p style=\"font-size:14px\" class=\"has-text-align-center\">\u25b2Photo source: A restaurant restroom<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>07:00 pm<\/strong><\/h5>\n\n\n\n<p class=\"has-normal-font-size\">Go to the restroom before dinner. Most of the time, we only need a simple direction rather than confusing toilet marks\u2026 As shown on the above left, normally, the lady\u2019s room will use red, and men\u2019s room use blue. But why does the arrow below use a different color? And was shown on the above right, there are only two restrooms, one squat toilet, one sitting toilet. But then the above indicators separate men and women. Doe it mean, in this restroom, men can only use squat toilet and women can only use the sitting one? Or is this restroom very progressive and allows men and women to use the same toilet? And why aren\u2019t there any urinals?<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter is-resized\"><img decoding=\"async\" src=\"\/gvoice\/wp-content\/uploads\/gvoice\/db\/editor\/vol%2078\/VOL.78-Columns-UX%E7%B6%93%E9%A9%97-1-14.png\" alt=\"\" width=\"720\"\/><\/figure><\/div>\n\n\n\n<p style=\"font-size:14px\" class=\"has-text-align-center\">\u25b2Photo: A restroom in an art museum in Paris<\/p>\n\n\n\n<p class=\"has-normal-font-size\">It reminds me of the toilet I saw in an art museum in Paris. From this artistic restroom indication, can you tell which one is for men, and which one for women? (I still can\u2019t tell even now\u2026)<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter is-resized\"><img decoding=\"async\" src=\"\/gvoice\/wp-content\/uploads\/gvoice\/db\/editor\/vol%2078\/VOL.78-Columns-UX%E7%B6%93%E9%A9%97-1-13.jpg\" alt=\"\" width=\"720\"\/><\/figure><\/div>\n\n\n\n<p style=\"font-size:14px\" class=\"has-text-align-center\">\u25b2Photo source: Restroom in a cinema vs. Taipei 101 Food Court<\/p>\n\n\n\n<p class=\"has-text-align-left has-normal-font-size\">The biggest tragedy comes now. After toilet, you need to wash your hands, but no matter which angle you put your hands, water just won\u2019t flow out from the faucet. All you can do is to quietly shout to yourself, \u201cWhy? Am I not Human? Is it my fault that the water won\u2019t come out?\u201d Believe me, it\u2019s definitely not your fault. If your hands cannot be detected, it\u2019s the faucet\u2019s fault! Because when a product is poorly designed, it\u2019s not the user\u2019s fault, but the product\u2019s! (comforting shoulder pat)<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Design changes experiences, experiences change design<\/strong><\/h5>\n\n\n\n<p class=\"has-normal-font-size\">Design and experience are closely related. A good product design shouldn\u2019t force you to adapt to it, but think from the user\u2019s point of view and solve the problems and feelings occurred during the user\u2019s interactions with the product. As Don Norman said, \u201cIf you want people to use something, you have to make sure they can easily perceive, understand and interpret what this is, and make sure they know how to use it.\u201d This is what UX design does, to stand at the user\u2019s side, to incorporate a user\u2019s empathy, feel what the user feels, improve the user\u2019s experiences. When each one of us pays more attention and thinks a bit more for the user, actually everyone can be an everyday UX expert.<\/p>\n\n\n\n<p style=\"font-size:14px\" class=\"has-text-color has-very-light-gray-color\"><br><br><br><br>Author: Elan<br>This article is provided by <a rel=\"noreferrer noopener\" href=\"http:\/\/ux.pixnet.net\/blog\" target=\"_blank\">PIXNET UX Lab<\/a>, original article from<a rel=\"noreferrer noopener\" href=\"http:\/\/ux.pixnet.net\/blog\/post\/301248409-ux-%E5%B0%B1%E5%9C%A8%E4%BD%A0%E8%BA%AB%E9%82%8A\" target=\"_blank\"> Behold, UX is all around! User experiences in our daily lives<\/a><br>Through sharing user experience research and design related reflections and outcome reports, PIXNET UX Lab Team dedicate UX related experiences to communities to enhance the development of UX related expertise in Taiwan. &nbsp; <\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u201cOh man! What the hell is this? Why is it so hard to us [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":26792,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1971,1979],"tags":[1089],"class_list":["post-10596","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-2-columns_en","category-2-1-columns_on_ux_en","tag-mz_vol_78_en"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\r\n<title>Behold, UX is all around! 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