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Gamanians’ New Year’s Resolutions for the New Gamania

Gamanians’ New Year’s Resolutions for the New Gamania

Gamania officially turns 20 this year. Has everyone noticed how Gamania has become more mature and more willing to challenge the limits of work and fun? From its start in games to the recent call to become a flagship Internet company, such a transformation is the "New Gamania" created by

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From Online to Real Life – A New World for Gamania

From Online to Real Life – A New World for Gamania

Why is Gamania making such a big change? Aren't we, as consumers, already inextricably linked with the Internet?  Mobile technology is now growing at an explosive rate and the Internet has become an integral part of life. People's modes of consumption and behavior have changed in significant ways. The mobile

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All Aboard the Gamania Internet Fleet!

All Aboard the Gamania Internet Fleet!

2015 marks the 20th anniversary of Gamania and year 1 of the Gamania Internet fleet! This is because Gamania is taking a big step in its transformation this year in order to become a national flagship Internet company. We will provide the public and enterprise customers with an even more

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Gamania’s Sea Log! The Triumphs of the Explorer

Gamania’s Sea Log! The Triumphs of the Explorer

Gamania has always been an adventurous explorer when it comes to the market. We are adept at finding new opportunities in seemingly ordinary situations and finding a different path! A passion for exploration, innovation that comes out of the left field, boldness not held back by convention, and paying attention

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Diversification! Self-Produced Content Generate Interest on Audiovisual Platforms

Diversification! Self-Produced Content Generate Interest on Audiovisual Platforms

How long has it been since you’ve watched TV? From being in the habit of waiting by your TV every day at 8 P.M. to seeking entertainment via online channels, there are now an increasing number of convenient ways to enjoy music and videos on the computer, mobile phone, and

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2014.07.15

Gamania Customer Service—Behind the Scene Feature

According to brand survey in 2011, Gamania takes a leading role in terms of brand recognition and market share among game industry. Gamania’s brand image gives people a youthful, vigorous impression, however in the customer satisfaction regard, it still has room for improvement! In this issue, we invited 3 supervisors: section chief of Customer Service, Paul Hung, division chief of 2nd division of Game Operation, Ken Tang and section chief of Internet Technology, Paul Ding to talk about the current situation of Gamania’s customer service. In the meantime, we also like to gather minds about enhancing our customer service

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2014.07.15

Reject Negative Gama-reputation: Gamanians, We’ve Still Got Work to Do!

The Group Staff Survey 2010/2011 result (1) gathered Gamanians’ thoughts and opinions about the company, among which the item, ‘customer service’ showed that there is room for improvement regarding managing relationship with internal and external clients. When thinking about how to improve customer satisfactory rate, we should consider both internal and external aspects. If every unit in a company could provide good service, naturally they could provide better products and services to external clients. It is all correlated. If Gamania could commit to customer service on all fronts then we could turn around the bad Gama-reputation that players perceive us.  

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2014.07.15

Prescription – 10 ways to get rid of the framework!

“Innovation” is often sorted into the field of “designers”, “engineers” or “management personnels”. As a matter of fact, it concerns every single member that takes part in an organization. Each can (and should,) find their “role” as a creative thinker... Yet, we were not encouraged to this type of Design Thinking in our education. Today, G!Voice wishes to introduce some simple methods that will help you “think outside the box” (Grin).  1. Be used to doing things you aren’t used to Everyone is used to sticking to things and procedures that they are familiar with (of course...). However, these “habits”

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2014.07.15

Gamania’s Promise of Happiness- GamaGarden

Career and life can be compared to playing games, the stronger you become, the higher stage you could reach! However, one shouldn’t sacrifice happiness for achievements. Family shouldn’t be the price to pay for success!  Universum releases the global talent attraction index: “The World’s Most Attractive Employers 2011”, Google, Microsoft and Apple are among the top 10 list. The reason Google is ranked at no.1 is because of its innovative work culture, great work ambianace and handsome bonus and benefits. Another report from the latest news says that the United Nation consigned Columbia University to research on World Happiness

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2014.07.15

Unzipping your brain: Make it Fun!

“Thinking!” This paradoxically simple yet deep concept effects the smallest establishment of a humble shop, to the great history of human civilization. However. . . How do you define the act of thinking? Should it be as heavy as Rodin’s Le Penseur, or as light as an innocent child, wrinkling brows?   In fact, the only rule you need to have in a brainstorming session is that, there are no rules! The process of inspirational thinking should be the act of “emptying your brain” and connecting everything that pours out of your mind at the moment. Just freely associate

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2014.07.15

Mind Inspiration: Humanity Counts

Looking back to what users want How does a good idea stand out among others in the sea of inspiration? We need to ask ourselves. . . Where does the problem lie, exactly?        “The Question is always inside us” That fact is, we need a “user-oriented, innovative, interactive and practical method to figure out the best concept and ultimate plan”. That is the heart of Design Thinking: humanity. Through observation and key interviews, the problem can be truly pinpointed and tackled with; that is the spirit of what ideas are all about. For example, one of IDEO’s past

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2014.07.15

Better Now than Never: Go Adventures!

Build a prototype; Embrace the mistakes    On the road of Design Thinking, after much observation of the consumer society, it is important to learn how to embrace your “failed” ideas as much as the successful ones. Many are idealists that aim for perfection on the first go. This leads to a lot of pre-planning and organizing beforehand, which is a good thing. However, when it comes to innovation that is when it starts to get tricky. Upon wanting a top score before actually trying often leads to the reluctance to be bold and take risks. From conceiving an

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2014.07.15

A Gama-Style Design Thinking Expo

There is no doubt that Gamania has the best creative thinkers gathered into one, smart and fun team. Each playing different roles, gamanians have always excelled in affecting others, as to march in a more positive light! Yet, with such versatility of division, that range from customer service, HR, IT, UX, QA, marketing, operations, design, creativity, brand, strategy planning, administration, finance and Gama Island... Not all objectives apply the same kind of logic. This time, SPACE 17 introduces the Design Thinking exhibition to remind all gamanians: Design is not just a professional trait, it is a way of living,

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2014.07.15

The Posture of Happiness

Everyone has a posture of happiness, it doesn’t need to be anything extravagant. Sometimes it may be wrapping arms in front of the chest, and looking at your completed task. Sometimes it may be a light smile or looking at your loved one and laugh from the bottom of your heart. “Doing what you love and living in peace” is exactly the posture of happiness!  When Albert said to the media who came to the press conference, “Running this kindergarten, I care first and foremost about our ‘stance on education’. I hope that GamaGarden, like Gamania, could share the

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2014.07.15

A Corporation with an Competitive Edge—Gamania

Everyone has their own image and perception of their ideal company in mind. After the official launch of GamaGarden on April 3rd, 2012, Albert said to his media friends, “Gamania celebrated its 17th anniversary at 13:00, on April 1st, 2012. This company is like my child, I’ve cherished and loved everything about it. I hope it could become a company with a competitive edge in every aspect, be it innovation, development or staff welfare etc. In sum, I hope that Gamania is the most ‘kick-ass’ company… ”When the word, ‘kick-ass’ was uttered, our media partners who sat with straight

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2014.07.15

Design Elements to GamaGarden’s Happiness

Born to play and to have fun, such is the strong brand character and culture of Gamania. Whether it is in space, sound, office stationary, everywhere you see you could feel the vibrant, vigorous energy of Gamania. GamaGarden was born in April, 2012, it is the brainchild of Gamania, inheriting Gamania’s style. The minute you step into GamaGarden, you could feel that strong element of play and fun!  G!VOICE invited the planner, Rainbow and desiner, Kevin from Brand Center to talk about the brand concept of GamaGarden. ▲The design of GamaGarden’s brand image was planned and executed by Kevin

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2014.07.15

Family x Corporate Force of Happiness=Corporate Competitiveness

▲ ’Concentric Circle’ event held during Gama-Together camp on Gamania Festival, 2006. ‘Talent’ is the basic unit for constituting a company. How a company makes its staff feel sense of happiness at work has become an important issue for all companies nowadays. Generally speaking, the style of business owner decides the operation of the company and corporate culture. In the current stage of Taiwanese traditional job market, business owners tend to place ‘task demand’ over ‘corporate sharing’ and consequently making staff feel a bit left out and on the brink of feeling unhappy. 1111 Job Bank conducted a questionnaire

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